Shipping policy
Order Processing Time
All orders are processed within 24-72 hours (excluding weekends and holidays) after the order is placed.
Once your order has been processed, you will receive a confirmation email with tracked shipping information.
Shipping & Delivery Times
After processing, orders within the United States are typically delivered within 7-10 business days. International orders are typically delivered within 10-15 business days, depending on your location.
Delivery times may vary slightly due to carrier delays, high-demand periods, or external factors beyond our control.
Shipping Costs
United States: Standard Shipping $6.99 USD on orders under $50. Free Shipping on orders of $50 or more.
International: Flat rate $5.99 USD.
Shipping costs are shown at checkout before you complete your purchase.
Tracking Information
All orders include tracked shipping.
Tracking details will be sent via email once your order ships. Please allow 24-72 hours for tracking updates to appear.
Customs, Duties & Taxes
Customs policies vary by country. Any duties or taxes applied by local authorities are the responsibility of the customer.
Incorrect Address or Delivery Issues
Please ensure your shipping address is correct at checkout.
We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses. If an order is returned due to an address issue, reshipping fees may apply.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact our support team at support@ambryco.com.
We are committed to resolving delivery issues promptly.
Contact Us
For any shipping-related questions, reach out to support@ambryco.com or call +1 (307) 218-3119.
Ambry is operated by Ecom Spider LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States.